Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
At ETC, you’ll be welcomed into a caring, purpose driven organisation where our staff feel valued and heard. You will receive supportive leadership, flexible working options and meaningful development to empower you to make a real difference — and to grow while doing it.
The Role - A Day in the Life of a Senior Mentor
As a Senior Mentor, you will support and guide a team of Mentors, collaborate closely with program staff and contribute to the ongoing development of the Parent Pathways Program.
Your Key Responsibilities will include;
- Provide personalised mentorship and develop tailored action plans for participants
- Support and guide a team of Mentors to deliver high-quality services
- Manage a caseload and assist participants into employment and training opportunities
- Connect participants with childcare, housing, financial aid, and education resources
- Facilitate workshops and group sessions to foster community and engagement
- Monitor participant progress and adjust support strategies as needed
- Maintain accurate records and ensure compliance with program requirements
- Collaborate with staff to ensure cohesive participant care
- Promote ETC’s values and contribute to program development and success
Criteria for Success
- A diploma or higher in Employment Services and/or Community Services or similar
- Strong leadership and team support capabilities
- Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants
- Empathy and understanding of the challenges faced by parents and carers
- Highly motivated to achieving general employment and training outcomes for participants and organisation's performance and KPI goals
- Ability to interpret various guidelines and work within frameworks
- Excellent communication and interpersonal skills
- A current drivers licence
- A recent, clear National Police Check
- A current QLD Blue Card
Why work for ETC
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply
Click the "Apply Now" button and upload your Resume and Cover Letter to our recruitment portal and complete the online application form.
Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Applications close:
Monday 27th July 2026 by 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information
For more information about this role, please contact Jacq Lines via email at jacqueline.lines@etcltd.com.au
For more information about ETC please visit https://etcltd.com.au/
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email etc.recruitment@etcltd.com.au and we will work with you to meet your specific needs.
Our Reference: RA26110
